Terms & Conditions

Effective Date: August 8th, 2025

 

Welcome to PrimeCare Transport LLC. By accessing or using our website (the “Site”), you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use the Site.

 

1. Use of Our Services

Our website provides information about our non-emergency medical transportation (NEMT) services, including scheduling, service descriptions, and contact information. Use of this Site does not guarantee service availability or create a contractual relationship unless explicitly stated in writing. You must be at least 18 years of age or have the permission of a legal guardian to use this Site and request services.

 

2. Scheduling and Service Eligibility

All transportation services must be scheduled in advance and are subject to vehicle and driver availability. We reserve the right to decline service if a client is not eligible for transport due to safety, behavioral concerns, or policy violations. Transportation services are intended for non-emergency medical needs only and should not be used for emergency or urgent care.

 

3. User Responsibilities

You agree to provide accurate and complete information when using our site or requesting services. You also agree not to use the Site for any unlawful or prohibited activities. Any misuse of the Site may result in the termination of access.

 

4. Cancellations and No-Shows

Cancellations must be made at least 24 hours in advance when possible. Repeated last-minute cancellations or no-shows may result in a suspension of services or additional charges, where applicable.

 

5. Limitation of Liability

We strive to provide safe, timely, and reliable transportation services, but we make no guarantees regarding specific appointment times, outcomes, or third-party provider performance. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or this Site.

 

6. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

 

7. Intellectual Property

All content on this Site, including logos, text, images, and design, is the property of [Your Company Name] and may not be copied, reused, or modified without written permission.

 

8. Modifications

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of the Site constitutes acceptance of those changes.

 

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of laws principles.