Privacy Policy
Effective Date: August 8th 2025
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PrimeCare Transport LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of personal information:
Name
Email address
Phone number
Pickup and drop-off locations
Appointment details
Any other information you voluntarily provide through forms, phone calls, or messages
We may also collect non-personal data such as browser type, IP address, and pages visited for website analytics.
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2. How We Use Your Information
We use the information we collect to:
Schedule and provide transportation services
Communicate with you about your trip or service requests
Respond to inquiries and provide customer supportImprove our website and services
Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with:
Authorized employees or contractors involved in delivering services
Software vendors or partners used to schedule trips or manage communication (e.g., RouteGenie)
Legal authorities if required by law or in the event of a legal claim
All third parties are required to keep your data secure and only use it for the purposes we authorize.
4. Cookies and Tracking
We may use cookies or similar tracking technologies to enhance your experience on our site and collect usage data. You can disable cookies in your browser settings if desired.
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may request to:
Access, correct, or delete your personal information
Opt out of marketing communications at any time
Withdraw consent where applicable
To make a request, please contact us through the contact link on this website.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy occasionally. We will post changes on this page and update the "Effective Date" above. Continued use of our services means you accept any updated terms.
9. Contact Us
If you have questions about this Privacy Policy, please contact us through the contact link on this website.